I have purchase the new Jura-Capresso Impressa C5 before it had been released. So I had to wait for several weeks for its delivery. Once it arrived it took a good couple of hours to read through the manual, (the machine operation is not intuitive). It had all kinds of warnings for grinding: no oily beans, no flavored beans, and so on. (You could grind such beans in separate grinder and use it in the grinded beans compartment. I have not tried this yet). So, I have followed the instructions closely, and for about 5 to 7 days it worked fine. However, one morning, after the first cup of coffee I made, I could not make a second one. (There was no coffee coming out of the spouts). I try different approaches to solve the issue myself, however eventually called the company. The representative had walked me through some steps, basically squandering more and more of my good beans, but was not able to solve the problem. To his credit, once he realized he can not resolve the issue he offered to replace the body of the machine. The way it worked; the company has sent the new body and a label to send the old one back. (I had to remove all the removable parts: water tank, spout for cappuccino, and such)It took about a week for a new one to arrive. On arrival, I have noticed that the spout on the new one did not feet as well as on the old one, but I did tried to froth the milk yet. (I hope it works) As far as quality of the coffee it makes, it is not bad; it is still not a commercial quality, but the machine makes a creama that is somewhat resembling of a good European café coffee. I have tried several different kinds of beans and came to the conclusion that quality of beans make a bigger difference than the machine itself. (I tried the good beans in the cheap espresso machine and the coffee was almost as good).The best beans I found were at the "Whole Foods" store.
Overall, I think it is way overpriced, and I would not purchase it again.
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Product Description:
Combining a compact design with user-friendly front-panel controls, this fully automatic coffee machine makes it easy to enjoy cafe-quality coffee drinks from the comfort of home. Its commercial-grade conical steel burr grinder offers six fineness settings for any type of bean for light to dark roasts, while a separate funnel for pre-ground coffee allows for making no-hassle decaf or flavored coffee drinks. To help ensure a perfect cup of coffee, the appliance comes equipped with a 1450-watt stainless-steel ThermoBlock heating system, a 15-bar high-pressure pump, and the Intelligent Pre Brew Aroma System (I.P.B.A.S.). Its I.P.B.A.S. delivers freshly ground coffee beans to the infusing cylinder as a powder from the grinder where it gets optimally compressed. Prior to brewing, the powder receives water moisture, which allows the pores to swell and flavors to be released. From here, aromatic, flavorful coffee dispenses into a cup automatically, complete with a thick layer of crema on top. The unit's variable brewing chamber holds between 5 and 16 grams of ground coffee, making it possible to brew a variety of coffee drinks--from a single 1-ounce ristretto to two 8-ounce cups of coffee at a time; the height of its coffee spout can be adjusted between 2-5/9 and 4-3/8 inches (65 and 111 mm) to fit any size cup. Even more, the machine's Connector System allows for using the Easy Cappuccino Frother, the hot water nozzle for tea or instant cocoa, and the optional two-stage frothing nozzle or the Professional Cappuccino Frother (both sold separately) to make perfect milk foam or hot milk.
Choose between coffee and espresso, and one or two cups, by simply turning the rotary dial (icons illuminate in red), then press the control for coffee in seconds. The rotary dial also offers on/off (standby), maintenance, pre-ground coffee, and steam options, and its three light segments illuminate to indicate the current coffee strength and water amount (turn the dial to adjust). Below the rotary dial and behind a concealing panel door, the machine offers a range of maintenance buttons with corresponding illuminated displays for the water tank, coffee-grounds container, bean container, and the cleaning, descaling, and filter buttons. Other highlights include a removable water tank; a bean container with an aroma-preservation cover; built-in memory that permanently stores settings and activities; self-monitoring rinsing, cleaning, and descaling programs; up to eight-hour automatic shut-off for safety and energy savings; and a Clearyl water-filtration system that purifies water and eliminates the need for decalcification. Accessories include a measuring spoon for pre-ground coffee, a milk pipe, a hot-water nozzle, a CLARIS plus filter cartridge, Jura Auto-Cappuccino cleaner, Jura cleaning tablets, Aquadur test strips, a quick reference guide, and a detailed user manual with recipes. A sleek-looking addition to any kitchen counter, the coffee machine measures 15 by 11-1/2 by 13-1/2 inches.
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